The Working Environment

• Being proactive about employee retention
• Empowering staff to contribute and achieve
• Communication lines always open

Building the right team
Adopting a consultative approach, Express Promotions prides itself on building a workforce, with a focus on:

• the retention of valuable, high caliber employees
• increased employee morale and personal development opportunities
• higher productivity and increased accountability
• no bureaucracy
• efficiency gains through fewer managerial staff required

Ownership of KPIs
All staff are empowered to take ownership of their KPIs and thrive in a dynamic, team structure, which includes contributing to weekly team meetings. Key team members are involved in problem solving and process improvement groups. 

Communication is critical
The company believes that keeping in touch with all employees is vital.  Knowing they are valued, recognized and rewarded—and that their voice can always be heard— is central to their sense of satisfaction at work

Strategies
Strategies to ensure open lines of communication include:

• regular staff satisfaction surveys
• periodic performance appraisals & wage reviews
• generous rewards for company achievement
• regular celebrations of personal & family milestones
• company funded family Christmas party and generous hamper
• high level of involvement in community & charity driven activities

Encouraging and enhancing communication
Ways in which communication is encouraged and enhanced include:

• monthly management notes & company scoreboard emailed to all employees
• weekly team meetings
• bi-annual company progress presentations by leadership team to all staff
• “Gee we’re good” board in lunchroom for personal & company achievements
• online forum for new ideas
• social club sponsored activities
• staff generated newsletter produced quarterly